Kredit Pintar
Kredit Pintar's Customer Service
SLIK Reporting
- How can I improve my SLIK status?
- How long does it take for updates to appear in SLIK?
- Can KP delete my SLIK record?
- If I pay today, will my status improve?
- How can I improve my SLIK status?
- What do Collectibility Levels (1-5) mean?
Frequently Asked Question
- What are the benefits of Kredit Pintar?
- What data does Kredit Pintar collect from my cellphone?
- How can I keep my account safe from fraud?
- Dispute Complaint Process at LAPS-SJK
- Will I receive the full loan disbursement amount?
- What is the interest rate for loans at Kredit Pintar?
About us
Troubleshooting Customer App Issues
Borrower Eligibility
Account
- How do I check my registered bank account details?
- What should I do if I forget my password?
- How do I update my registered bank account details?
- I received a request to return funds due to a reported double disbursement. Could you please confirm whether this is accurate from Kredit Pintar?
- What if I am unable to log in to the Kredit Pintar app?
- How do I update my account details?
Payment
- How can I make a payment if my registered mobile number is inactive or lost?
- What happens if I make a payment less than the billed amount?
- I paid to the wrong virtual account, how do I get my funds back?
- How long does it take for my payment to be reflected?
- May I defer my repayment?
- My phone has been stolen/lost, what should I do?
Loan Application
- What does this message 'You already have another loan' mean?
- Can I receive my loan disbursement through an e-wallet or a non-bank account?
- Why is my loan limit different from the amount I applied for?
- Why do I only have certain loan tenor options?
- How do I submit my digital signature?
- How can I apply for another loan?